Directions

We are located at 1221 S. Clearview Parkway, Jefferson, LA 70121.

Parking Garage:

• We offer free garage parking in our onsite garage for patients and visitors coming for clinic visits, therapy sessions or procedures in our surgery center.

• Patient parking is available on the third floor and above.

• The garage and parking lot can be accessed directly from Clearview Parkway, Citrus Boulevard or from Webb Street if coming from Jefferson Highway.

Valet Parking: Valet parking is available in front of the Hospital or Building A, Monday-Friday, 5a.m.-5 p.m. Wheelchairs are available from Guest Services upon entering both Building A and B.

Surface lot: Parking is also available in a surface lot between Building A and Building B and is most convenient for our Sports Medicine Institute, Physical Therapy and Internal Medicine patients and visitors. Handicap parking is available only in the surface lot.

Emergency Room: There are no emergency room services provided on this campus.

Call Parking Services at 504-703-3234 or Security at 504-736-4842 if you have questions about parking.

At Ochsner, our nationally recognized physicians and providers deliver the highest quality, coordinated care across more than 90 specialties and subspecialties.

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Visitation Policy: View our most updated visitor policy to learn more.

Tobacco Free: All Ochsner Health Campuses are Tobacco Free. Smoking is not allowed anywhere on our campuses including the garages and parking areas. For more information visit our Smoking Cessation Clinics.

Information: Our Guest Services team members are available immediately upon entering the first-floor lobby of both buildings A & B.

Main Number: To be connected to any department or to get information on specific visiting hours before you arrive, please call 504-703-2620

Medical Records: Your record is always available to you to view, download and share in your MyOchsner patient portal account. To obtain copies of the medical record outside of MyOchsner, the patient's written authorization must be signed and dated, and must include the name and address of the individual who is to receive the copies of the record, the information requested and the treatment dates. Learn more about requesting medical records.

Language Services: Language services are available to patients 24 hours a day, seven days a week by calling 1-833-896-6586. Additionally, your care team may request in-person or virtual interpreter support during a visit for both Limited English Proficiency and Deaf/Hard of Hearing patients.

Patient & Provider Advocacy: ​​​The Patient and Provider Advocacy department serves as intermediary for patients on issues like advance directives, HIPAA, and requests (appointments, medication refills, etc.). Patient and Provider Advocacy also supports Ochsner’s compliance with Patient Rights & Responsibilities​, provides policy interpretation and advice on institutional practices. To reach our advocates at any location, please call 1-844-959-HEAR (4327) or email PatientAdvocate@ochsner.org.​

Security: To reach Security on this campus 24/7, please call 504-736-4842

We offer on-site dining options, whether you need a quick snack, a cup of coffee, or something a bit more filling.

Dining

The Café

Located on the second floor of the Surgery Center or Building A, our cafeteria is open:

• Monday through Friday 7 a.m. to 9 a.m. for Breakfast and 11 A.m. – 1:30 p.m. for Lunch

• Saturday and Sunday -Closed

Coffee

New Orleans’ favorite, PJ’s Coffee, is served in all our dining locations and the dedicated PJ’s Coffee Shop is open on the first floor of the hospital or Building A, Monday through Friday 7am-5:30pm. Choose from coffee, tea, specialty coffee drinks, and a light sandwich or pastry.

Vending Machines:

Vending machines offering both snacks and beverages are conveniently located on throughout the campus for patients, visitors, and staff.

We offer the following amenities for patients, families, staff, and visitors.

In-House Chef

Patients who are recovering in our surgery center, and one of their guests, are treated to a meal prepared by our in-house chef.

Wi-Fi

Ochsner Health Center-Elmwood offers free Wi-Fi for patients, families, and visitors. Please look for the OHN Guest Wi-Fi when on site.

Visually impaired services

All elevators and many other public areas have Braille signage to assist those with visual impairments. We can also provide you with an audio recording of patient rights and responsibilities, advanced directives, and the Ochsner mission statement.

Community services include:

• Lighthouse for the Blind at 504-899-4501

• Radio for the Blind at WRBH 88.3 FM

At Ochsner, we are relentless about delivering the highest level of orthopedic care in the Gulf South. Ochsner Hospital for Orthopedics & Sports Medicine in Elmwood offers multiple services under one roof – including orthopedics, sports medicine, therapy & wellness, performance training, physical medicine & rehabilitation, and primary care. We are proud to offer same-day total joint replacement, Mako robotic, opioid-free orthopedic surgeries at this location. To learn more, click here.