- Medical center/hospital
- Physician offices
- Emergency care
- Pharmacy
Surface lots: There are two large, free patient and visitor lots immediately in front of and adjacent to the medical center.
At Ochsner LSU Health Shreveport, our more than 400 physicians and providers deliver the highest quality, coordinated care across multiple specialties.
Visitation Policy: View our updated visitor policy.
Tobacco Free: All Ochsner Health Campuses are tobacco free. Smoking is not allowed anywhere on our campuses including the garages and parking areas. For more information visit our Smoking Cessation Clinics.
Spiritual Care: Our interfaith chapel is located on the first floor, main lobby of the hospital adjacent the front entrance. The chapel is open Monday-Friday, 8:00 a.m. - 4:30 p.m. For after-hours and weekend access, please call the operator at 318-330-7000 or 0 from inside the hospital. If you'd like a visit from our chaplains, please ask your care team or call the hospital operator at 318-330-7000.
ATM: An ATM is located on the first floor in the hospital main lobby.
Information: Our information desk is located at the front entrance of the hospital on the first floor in the main lobby and is open daily 6 a.m. - 9 p.m.
Main Number: To be connected to any department, all patient rooms, or to get information on specific visiting hours before you arrive, please call 318-330-7000 or dial 0 from inside the hospital.
Medical Records: Your record is always available to you to view, download and share in your MyOchsner patient portal account. To obtain copies of the medical record outside of MyOchsner, the patient's written authorization must be signed and dated, and must include the name and address of the individual who is to receive the copies of the record, the information requested and the treatment dates. Learn more about requesting medical records.
Language Services: Language services are available to patients by calling 844-223-8050. Additionally, your care team may request in-person or virtual interpreter support during a visit for both Limited English Proficiency and Deaf/Hard of Hearing patients.
Visually impaired services
All elevators and many other public areas have Braille signage to assist those with visual impairments. We can also provide you with an audio recording of patient rights and responsibilities, advanced directives, and the Ochsner mission statement.
Patient & Provider Advocacy: The Patient and Provider Advocacy department serves as intermediary for patients on issues like advance directives, HIPAA, and requests (appointments, medication refills, etc.). Patient and Provider Advocacy also supports Ochsner’s compliance with Patient Rights & Responsibilities, provides policy interpretation and advice on institutional practices. To reach our advocates at any location, please call 318-626-1830 during business hours or email patientadvocate@ochsnerlsuhs.org
Security: To reach Security on this campus 24/7, please call 318-330-7187.
We offer several food and dining options, whether you need a quick snack, a cup of coffee, or something a bit more filling.
Cafeteria
Located on the second floor of the hospital, our cafeteria is open 7 days a week for breakfast, lunch, and dinner:
Hours:
Breakfast: 7 a.m.-9:30 a.m.
Lunch: 11 a.m.-2 p.m.
Dinner: 4-6:30 p.m.
Snacks
Snack machines are available 24 hours a day in the cafeteria seating area and in the lobby areas on the first, third, fourth and fifth floors.
We offer several amenities for patients, families, staff, and visitors.
Pharmacy hours
Monday through Friday, from 7:30 a.m. to 5:00 p.m.
The Ochsner Pharmacy is conveniently located on the first floor of the hospital, room 161B. Please call 318-330-7819 for more information.
Wi-Fi
Ochsner offers free Wi-Fi for patients, families, and visitors. Please look for the OHN Guest Wi-Fi when on site.
Our doctors and staff members at Ochsner LSU Health Shreveport – Monroe Medical Center provide quality healthcare in a warm environment that’s close to home. We’re here to give you the care you need while advancing medical science and educating the next generation of leaders in healthcare.
Ochsner LSU Health Shreveport – Monroe Medical Center is a 244-bed hospital with a 24-hour Emergency Department. Our campus also has an easily accessible urgent care clinic that is open throughout the week if you need nonemergency care, as well as a family medicine clinic.
Learn more about Ochsner LSU Health Shreveport – Monroe Medical Center