- Medical center/hospital
- Physician offices
- Emergency care
- Pharmacy
Surface Lots: We offer free parking in four surface lots on the OMC Kenner campus.
Lots A and B can be accessed off West Esplanade Avenue via Ochsner Kenner Blvd. or Emergency Way, or via Zebra Lane off Loyola Avenue. These lots are located immediately in front of the Hospital, Medical Office Building and Emergency Room entrances.
Lots C and D can be accessed immediately off Loyola Drive and are located on the side of the Medical Office Building.
Handicap parking is available in all surface lots.
Valet parking is available in front of the Hospital entrance Monday – Friday, 8 a.m. – 4:30 p.m.
Wheelchairs are available on the first floor of both the Hospital and the Medical Office Building.
Emergency Room: Patients visiting our 24/7 Emergency Room are welcome to park in surface lots A or B off West Esplanade Avenue
At Ochsner, our nationally recognized physicians and providers deliver the highest quality, coordinated care across more than 90 specialties and subspecialties.
Visitation Policy: View our most updated visitor policy to learn more.
Tobacco Free: All Ochsner Health Campuses are tobacco free. Smoking is not allowed anywhere on our campuses including the garages and parking areas. For more information visit our Smoking Cessation Clinics.
Spiritual Care: Chaplains provide sensitive spiritual support for patients, families, and staff from all different faith backgrounds. Please ask your care team if you would like a chaplain visit.
ATM: An ATM is located on the 1st floor of the Hospital in the lobby.
Information: Our information desk is open on the first floor of the hospital Monday – Friday, 5:15 a.m.-5 p.m.
Main Number: To be connected to any department or to get information on specific visiting hours before you arrive, please call 504-703-2620.
Medical Records: Your record is always available to you to view, download and share in your MyOchsner patient portal account. To obtain copies of the medical record outside of MyOchsner, the patient's written authorization must be signed and dated, and must include the name and address of the individual who is to receive the copies of the record, the information requested and the treatment dates. Learn more about requesting medical records.
Language Services: Language services are available to patients 24 hours a day, seven days a week by calling 1-833-896-6586. Additionally, your care team may request in-person or virtual interpreter support during a visit for both Limited English Proficiency and Deaf/Hard of Hearing patients.
Visually impaired services: All elevators and many other public areas have Braille signage to assist those with visual impairments. We can also provide you with an audio recording of patient rights and responsibilities, advanced directives, and the Ochsner mission statement.
Community services include:
Lighthouse for the Blind at 504-899-4501
Radio for the Blind at WRBH 88.3 FM
Patient & Provider Advocacy: The Patient and Provider Advocacy department serves as intermediary for patients on issues like advance directives, HIPAA, and requests (appointments, medication refills, etc.). Patient and Provider Advocacy also supports Ochsner’s compliance with Patient Rights & Responsibilities, provides policy interpretation and advice on institutional practices. To reach our advocates at any location, please call 1-844-959-HEAR (4327) or email PatientAdvocate@ochsner.org.
Security: To reach Security on this campus 24/7, please call 504-712-8888.
We offer several food and dining options, whether you need a quick snack, a cup of coffee, or something a bit more filling.
Dining
View online menus for all dining locations.
Magnolia Cafe
Located on the first floor of the Hospital, our cafeteria is open:
Monday through Friday 7 a.m. to 9:30 a.m. for Breakfast and 11 A.m. – 2 p.m. for Lunch
Coffee
New Orleans’ favorite, PJ’s Coffee, is served in all our dining locations and the dedicated PJ’s Coffee Shop is open on the first floor of the Medical Office Building, Monday through Friday
7 a.m. - 4 p.m. Choose from coffee, tea, specialty coffee drinks, and a light sandwich or pastry.
We offer several amenities for patients, families, staff, and visitors.
Pharmacy and wellness
Pharmacy hours
Monday through Friday, from 8 a.m. to 5:30 p.m.
The Ochsner Pharmacy & Wellness is conveniently located on the first floor of the Medical Office Building. Please call 504-464-8251 for more information.
Chapel
Our interfaith chapel is open 24 hours a day, seven days a week and is located on the first floor of the Hospital off the main lobby.
Wi-Fi
Ochsner offers free Wi-Fi for patients, families, and visitors. Please look for the OHN Guest Wi-Fi when on site.
Serving the residents of Kenner and the surrounding River Parishes region, Ochsner Medical Center Kenner delivers a full range of services and award-winning care in a community-based setting. In addition to maternity and women’s services, an advanced technology Outpatient Diagnostic and Therapy Center, and a renowned Wound Care and Hyperbaric program, Ochsner Medical Center Kenner is home to one of the largest multidisciplinary Neuroendocrine Tumor programs in the country.