- Medical center/hospital
- Physician offices
- Emergency care
- Pharmacy
Free parking is available in the front parking lot, immediately in front of entrances to buildings 1, 2, 3 and 4 and can be accessed via Congress St.
Designated handicap parking is available
Wheelchairs are available near the main entrance.
Additional/overflow parking is also available behind the hospital, next to the urgent care center and accessed via the second entrance (not the emergency entrance) on Bertrand Dr.
At Ochsner, our nationally recognized physicians and providers deliver the highest quality, coordinated care across more than 90 specialties and subspecialties.
Visitation Policy: View our updated visitor policy to learn more.
Tobacco Free: All Ochsner Health Campuses are tobacco free. Smoking is not allowed anywhere on our campuses including the garages and parking areas.
Spiritual Care: Chaplains provide sensitive spiritual support for patients, families, and staff from all different faith backgrounds. Please ask your care team if you would like a chaplain visit.
ATMs: An ATM is located on the first floor next to the cafeteria entrance.
Information: Our Guest Services team is available on site by the main hospital entrance.
Main Number: To be connected to any department, all patient rooms, or to get information on specific visiting hours before you arrive, please call 337-261-6000.
Medical Records: Your record is always available to you to view, download and share in your MyOchsner patient portal account. To obtain copies of the medical record outside of MyOchsner, the patient's written authorization must be signed and dated, and must include the name and address of the individual who is to receive the copies of the record, the information requested and the treatment dates. Learn more about requesting medical records.
Language Services: Language interpretation services shall be made available, free of charge.
Visually impaired services: All elevators and many other public areas have Braille signage to assist those with visual impairments.
Patient & Provider Advocacy: The Patient and Provider Advocacy department serves as a liaison between you and Ochsner Health by helping you resolve any concerns, complaints, or questions you may have regarding your care or service. Patient and Provider Advocacy also supports Ochsner’s compliance with Patient Rights & Responsibilities, provides policy interpretation and advice on institutional practices. To reach our advocates at any location, please call 1-844-959-HEAR (4327) or email PatientAdvocate@ochsner.org.
Security: To reach Security on this campus 24/7, please call 337-261-6026.
We offer several food and dining options, whether you need a quick snack, a cup of coffee, or something a bit more filling.
Dining
Cafeteria Hours
Our cafeteria on the first floor of the hospital is open Monday through Friday at the following times:
Breakfast 7:30 a.m. – 9:15 a.m.
Lunch 11:15 a.m. – 2 p.m.
We offer several amenities for patients, families, staff, and visitors.
Pharmacy and wellness
Pharmacy hours
Monday through Friday, from 8 a.m. - 4 p.m.
The Ochsner University Hospital & Clinics Pharmacy is conveniently located on the first floor. Please call 337-261-6235 for more information.
Wi-Fi
Ochsner Lafayette General Medical Center offers free Wi-Fi for patients, families, and visitors. Please look for the LGH-Guest Wi-Fi when on site.
Ochsner University Hospital & Clinics is a full-service, acute care hospital with multiple specialty clinics housed on its campus, including an after-hours urgent care center, dedicated to serving Acadiana’s uninsured and under-insured population as well as those with private insurance. Services include outpatient labs, audiology testing, nutrition services, stress labs, an outpatient pharmacy, respiratory therapy, rheumatology, cardiology, endocrinology, family medicine and more. The facility also houses a learning resource center and operates as the region’s primary Graduate Medical Education center, including internship, residency, subspecialty, and fellowship programs, all of which lead to state licensure and board certification.